CAD Software Support

Having difficulties using with your CAD software? We're familiar with all the leading programs out there. Come talk to us - we're only too happy to help. CAD is our life - it's what we do day-in and day-out!

Free Support

When you purchase any CAD software product from us, you'll receive 30 days phone & email support for free.

After this period you can optionally purchase a 1 year support subscription for US$195.

The benefits of our support subscription includes:

♦ Live Response

Call the experts. We'll resolve your issue as soon as possible and if required we'll research the answer and get back to you as fast as we can. We may request more information or ask you to email your question for clarity.

♦ Email

Available at any time, 24/7. Send your question by email and we will respond immediately if possible and definitely within hours of the next business day.

♦ Video Support

Let us show you just what to do with a pre-recorded solution to your problem or live via your broadband internet connection. Pictures tell the story of a thousand words.

♦ Remote Control

With your permission, we can remotely view your screen and can request control of your cursor and keyboard to resolve issues right before your eyes!

♦ Half Price Upgrades

This alone will save you MORE than the price of subscription! Half price upgrades are available for all RealCAD Draft, RealCAD LT, RealCAD Pro, RealCAD Complete, LANDWorksCAD LT, LANDWorksCAD Pro, and StrucPLUS software.

♦ Patches & Updates

We create some of the worlds best CAD software and yet patches and minor enhancements are sometimes needed. Subscribers get these FREE.

♦ Free Key Reissue

If your hard drive fails or you upgrade your PC, we'll give you one FREE reissue of an authorisation code/key for your software license. Additional re-authorisations are provided at a fee up to the value of a new license of the software.

Join that elite group of designers who value their time as much as you do. Subscribe today